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Shipping Outside Contiguous US

Shipping and freight charges to addresses in Hawaii, Alaska, Virgin Islands, Puerto Rico, Guam, Canada, APO Box, AA Box, or AE Box cannot be determined until the actual time of shipment. Once your order is placed, someone will contact you (usually within 24 hours) with your shipping costs (to be added to the total shown during checkout). You may decline the order at that time, if you choose. If you agree to the extra charges, payment will be processed and your order will be packed and shipped within 24 hours (except weekends and holidays).

         Vaccines and biologicals cannot be shipped to Canada.

Canadian Customers: Please remit all orders in US funds. Duty, GST, PST (if applicable) and Brokerage Fees, will be collected at delivery. Additional charges added by delivery service or Customs cannot be refunded by Jeffers!

Call or chat with us for a shipping estimate!


Toll Free: 1-800-JEFFERS or 1-800-533-3377
Local: 1-334-793-6257
Fax: 1-334-793-5179

Email: customerservice@jefferspet.com

Live Chat Hours - Weekdays: 8 AM - 5 PM

Customer Service (phone) hours are Monday - Friday, 6:00 am to 7:00 pm and on Saturday from 8:00 am to 5:00 pm CST.

Our online LiveChat customer service is available Monday through Friday, 8 am to 5 pm.

You may email customerservice@jefferspet.com anytime and the first available person will contact you during regular business hours.