Same Day Shipping

Orders placed Tuesday through Friday by 4:00 PM (Central) are generally shipped out the same day. Most orders placed on Monday are shipped on Monday as well, but this is the busiest day of the week and some will ship on Tuesday. Please see our Shipping Information page for more information.

If you ever have an urgent need for an order to be shipped out the same day, Monday through Friday, please call 1-800-533-3377 by 4 PM (Central) and let the operator know and your order will be shipped.

Same day shipping applies to in-stock items only.

Phone:

Toll Free: 1-800-JEFFERS or 1-800-533-3377
Local: 1-334-793-6257
Fax: 1-334-793-5179

Email: customerservice@jefferspet.com

Live Chat Hours - Weekdays: 8 AM - 5 PM

Customer Service (phone) hours are Monday through Friday, 6:00 am to 10:00 pm and on Saturday and Sunday from 6:30 am to 9:30 pm (Central).

Our online LiveChat customer service is available Monday through Friday, 8 am to 5 pm.

You may email customerservice@jefferspet.com anytime and the first available person will contact you during regular business hours.

Click here for more information on shipping polices and procedures.