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Jeffers Purchase Guarantees

Low Price Guarantee

If you find a lower price on a product, with an identical brand and model number, Jeffers will match the competitor’s price! *

  1. The product should be currently available from a competitor's retail or online store.
  2. The guarantee is limited to one price match per identical item, per customer.

Jeffers will also match competitors pricing within 15 days of your initial purchase.

* Exclusions:

  • Gift Card offers
  • Free promotional items or gift with purchase offers
  • Buy One Get One Free with purchase offers
  • Mail-In rebates or coupon offers
  • Advertisements with typographical pricing errors
  • Limited quantity or "Flash Sale" items (including but not limited to "12 Days of Christmas" deals)
  • Out of stock Items
  • Volume discounts
  • Clearance, closeout, damaged product, used product, open packages or refurbished items
  • Prices advertised for Black Friday and Cyber Monday
  • Vaccines will be matched based only on total charge of vaccine(s) & shipping combined
  • Percentage or Dollar Off discounts
  • Wholesale club or manufacturer's prices
  • Freight, Shipping/Handling charge discounts will match net pricing only for Freight/Shipping & Handling
  • Merck Animal Health products on MAP pricing are excluded from the Price Match Guarantee.*

Price matched must be total price of purchase and delivery. If you have any questions, feel free to contact us

Satisfaction Guaranteed

We strive to provide you and your animals with the best products on the market at prices that are affordable. We try to include as much information as we can to help you make an informed purchase. If for any reason you are not satisfied with your purchase we offer a 30 Day Refund policy as part of our Satisfaction Guarantee.

30 Day Refund policy - some exclusions apply.

  • Refund will be issued at original purchase price with proof of purchase
  • Refunds do not include shipping, freight (FOB), service charges, hazardous, or drop-ship fees.
  • Vaccines and Prescription (Rx) items are NOT returnable and therefore excluded from our refund policy

Read our full return policy* for more details.