Contact Us
Submit a Suggestion, Problem, or Complaint
(Compliments are always welcome, too!)
Phone:
Toll Free: 1-800-JEFFERS or 1-800-533-3377
Local: 1-334-793-6257
Fax: 1-334-793-5179
Text: 1-334-326-3371
Email: customerservice@jefferspet.com
Live Chat Hours - Weekdays: 8 AM - 5 PM
Rather text? Text us at 1-334-326-3371
Customer Service (phone) hours:
Monday - Friday, 7:00 am to 6:00 pm
Saturday from 8:00 am to 5:00 pm CST.
Call center is closed on Sundays.
You may email customerservice@jefferspet.com anytime and the first available person will contact you during regular business hours.
Retail store and barn hours are:
Monday - Saturday 8:00 am to 6:00 pm
Sunday from 12:00 pm to 6:00 pm
If you need to contact us by regular mail, send it to:
Jeffers
P.O. Box 100
Dothan, AL 36302
If you are returning an item, or sending something to us by FedEx, UPS, or any service other than the postal service, send it to:
Jeffers
310 W. Saunders Road
Dothan, AL 36301
Helpful Links
Directions:
Saunders Road is located just off US Highway 231 South (click for map):
From Montgomery: Take 231 South into Dothan. Turn right on the Ross Clark Circle. Travel approximately 5 miles to the 231 South Exit. Turn right. Travel approximately 2 miles. You will see the Jeffers Billboard on the right. (Look for "Cowboys" on the left.) Turn Right onto Saunders Road. You will see the main entrance on the right soon after you turn.
From Florida: Take 231 North into Dothan, past the Flea Market and Dothan National Golf Club. Look for "Cowboys" on the right and turn left onto Saunders Rd. You will see the main entrance on the right soon after you turn.
From US Hwy 431: Take 431 South into Dothan. Turn left on the Ross Clark Circle. Travel approximately 6.75 miles to the 231 South exit. Turn left. Travel approximately 2 miles. You will see the Jeffers Billboard on the right. (Look for "Cowboys" on the left.) Turn right onto Saunders Road. You will see the main entrance on the right soon after you turn.
From US Hwy 84 E: Take US Hwy 84 W into Dothan. Turn left on the Ross Clark Circle. Travel approximately 3.5 miles to the 231 South Exit. Turn left. Travel approximately 2 miles. You will see the Jeffers Billboard on the right. (Look for "Cowboys" on the left.) Turn Right onto Saunders Road. You will see the main entrance on the right soon after you turn.
From Us Hwy 84 W: Take US Hwy 84 E into Dothan. Turn right on the Ross Clark Circle. Travel approximately 3.5 miles to the 231 South Exit. Turn right. Travel approximately 2 miles. You will see the Jeffers Billboard on the right. (Look for "Cowboys" on the left.) Turn Right onto Saunders Road. You will see the main entrance on the right soon after you turn.