Contact information

Phone:

Toll Free: 1-800-JEFFERS or 1-800-533-3377

Fax: 334-702-0304

Email:

customerservice@jefferspet.com

Live Chat

Weekdays: 8 AM - 5 PM

Customer Service hours:

Monday - Friday 7:00 am to 7:00 pm

Saturday 8:00 am to 5:00 pm CST

Sundays Closed

Holiday Customer Service hours

 Monday - Friday  7:00am - 7:00pm

Saturday 8:00 am to 5:00 pm CST

Sunday  Closed

Thanksgiving 11/27/2025 7:00am - 5:00pm *

Black Friday 11/28/2025 6:00am - 7:00pm

12 Days of Christmas 11/12/2025 - 11/23/2025**  7:00am - 7:00pm 

Christmas Eve 12/24/2025 7:00am - 7:00pm *

Christmas Day 12/25/2025 7:00am - 7:00pm *

New Years Eve 12/31/2025 7:00am - 7:00pm*

New Years Day 1/1/2026 7:00am - 7:00pm*

*Limited operators will be available, please expect extended hold times.

** Saturday 8:00am-5:00pm Sunday Closed

Retail Store Hours:

Monday - Saturday 8:00 am to 6:00 pm

Sunday 12:00 pm to 6:00 pm

Contact us by mail:

Jeffers
P.O. Box 100
Dothan, AL 36302

Helpful Links

• Order Status
• Shipping Information
• Return Information
• Taxes & Tax-Exemption

Where we are located:

Jeffers is located at:
310 W Saunders Road
Dothan, AL 36301

Open a Map to see where we're located. Come by and say hi or stop by our retail store to check out our products in person!