Contact Us

Submit a Suggestion, Problem, or Complaint

 (Compliments are always welcome, too!)


Phone:

Toll Free: 1-800-JEFFERS or 1-800-533-3377
Local: 1-334-793-6257
Fax: 1-334-793-5179

Email: customerservice@jefferspet.com

Live Chat Hours - Weekdays: 8 AM - 5 PM

Customer Service (phone) hours are Monday through Friday, 5:30 am to 10:30 pm and on Saturday and Sunday from 6:00 am to 10:30 pm CST.
Our online LiveChat customer service is available Monday through Friday, 8 am to 5 pm.

You may email customerservice@jefferspet.com anytime and the first available person will contact you during regular business hours.
Our retail (store) hours are 7 days a week, 6:00 am to 7:00 pm. The retail sale barn is open 7 days a week, 7:30 am to 6:00 pm. (Note: The barn will close during severe weather.)

If you need to contact us by regular mail, send it to:

Jeffers
P.O. Box 100
Dothan, AL 36302

If you are returning an item, or sending something to us by FedEx, UPS, or any service other than the postal service, send it to:

Jeffers
310 W. Saunders Road
Dothan, AL 36301


Helpful Links

Directions:

Saunders Road is located just off US Highway 231 South (click for map):

From Montgomery: Take 231 South into Dothan. Turn right on the Ross Clark Circle. Travel approximately 5 miles to the 231 South Exit. Turn Right. Travel approximately 2 miles. You will see the Jeffers Billboard on the right. (Look for "Cowboys" on the left.) Turn Right onto Saunders Road. You will see the main entrance on the right soon after you turn.

From Florida: Take 231 North into Dothan, past the Flea Market and Dothan National Golf Club. Look for "Cowboys" on the right and turn left onto Saunders Rd. You will see the main entrance on the right soon after you turn.

From US Hwy 431: Take 431 South into Dothan. Turn right on the Ross Clark Circle. Travel approximately 5 miles to the 231 South Exit. Turn Right. Travel approximately 2 miles. You will see the Jeffers Billboard on the right. (Look for "Cowboys" on the left.) Turn Right onto Saunders Road. You will see the main entrance on the right soon after you turn.

From US Hwy 84 E: Take US Hwy 84 W into Dothan. Turn left on the Ross Clark Circle. Travel approximately 3 miles to the 231 South Exit. Turn Left. Travel approximately 2 miles. You will see the Jeffers Billboard on the right. (Look for "Cowboys" on the left.) Turn Right onto Saunders Road. You will see the main entrance on the right soon after you turn.

From Us Hwy 84 W: Take US Hwy 84 E into Dothan. Turn right on the Ross Clark Circle. Travel approximately 3 miles to the 231 South Exit. Turn Right. Travel approximately 2 miles. You will see the Jeffers Billboard on the right. (Look for "Cowboys" on the left.) Turn Right onto Saunders Road. You will see the main entrance on the right soon after you turn.

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